Customer Service Review

How it works

Education - Households - Business - Government - Agriculture

CMACFAR has dedicated this section to identify the "products and services" deficiencies in communication, quality, quantity, consistency, administration, personnel and value. The CMACFAR objective: to improve customer service before the consumer experience by determining consumer value before the facilitation of products, services, purchases and payments.

Tip: Using your laptop is recommended for attaching screenshots or documents.

What you can submit

• Service complaint or quality concern
• Request for follow-up or case status
• General feedback and suggestions

About CMACFAR & Customer Service Review

“CMACFAR is a socio-politico organization centered around social science, general media and the American cultural design for civic redevelopment and improvement of human relations between people—and not the relationship between people, the law and their government. CMACFAR is focused on how laws: rules and regulations impairs public relations and fractures public opinions by consumers holding “people, persons and citizens” accountable for the facilitation of products, services and information as well as, for the enforcement of policies, practices and procedures —— and not the general policies and rules of law responsible for consumer transactional relationships.”

“Customer Service Review is an innovative approach to ensuring the reversal of consumer decisions, actions and behaviors in the consumer industry: community and marketplace; shift from merchants of customer service —— to law and policy through the implementation of the PASLM method (profitability, accountability, sustainability, liability and marketability) a concept iSelf-coined for the improvement of customer service experiences, merchant relations and employee retention. This AI immersive U.S. consumer interactive experience is a production-service based, digital-learning feedback and CMACFAR civics ratings platform for “Merchants of Customer Service” a phrase which describes employers, employees and customers as merchants of consumer relationships (who buy and sell, propose, ratify and vote, import and export for consumer enjoyment, public opinion, customer referrals, judicial recommendations and five star reviews) in five main U.S. industrial sectors: Education - Households - Businesses - Agriculture - Government Organizations, Departments and Agencies”

“Moreover, CMACFAR customer service reviews are featured to document, analyze and evaluate customer service production, castings, talent and personnel performances, as well as managerial processes, procedures and practices in the following civic-merchant steps of general engagement, merchandising of goods, products and service-information, as well as technical and proficiency in policy planning and management, employee training and customer orientation, as well as consumer management operations, “HR” human resource development, appraisals and disciplinary actions by impeachment and conviction of “product, people and policy” by implementing the “95/5 Rule” a fractional analysis tool used to reverse the percentage-focus of “Merchants of Customer Service” to highlight production value before cancellation of customer services or the receipt of sales.”

“Furthermore, this customer service-based program will focus on 95% of production and 5% of customer disservice and satisfaction. The “Production of Service” is a process or series of tasks and duties of inner-connected individuals, groups and departments who work in concurrent organizations to facilitate “EMTP” [engagement, merchandising, technical and proficiency] as mentioned, a civic-four-step social science service approach to establishing public relations, maintaining employee workability and sustaining customer retention according to the PSALM method required before product and service information is communicated and processed, as well as before products are ordered, designed, developed and produced, approved, rejected, transferred and delivered, but before monies are provided and “cash / credit” payment is received - e.g., a customer service review of restaurants (guest dining experience, expenses and other costs associated with the “production of service” without providing a food and beverage review—i.e., in a restaurant food review—CMACFAR is committed to establishing a value of production “to be reviewed” before the value of service of foods and beverages are served, consumed and experienced.”

“The CMACFAR | iCitizen Congress website is hosting Customer Service Reviews, a beta-customer service platform designed to showcase the productive aspects of “what happens (before-during-after) or as a direct result of policy being adhered to, complied with and enforced by”; in addition to communication, product and customer knowledge and employee-customer training that occurs within the transactional timelines of consumer orders of information, goods, parts, labor, transactional service planning, processing, preparation and presentment of foods and beverages, non-edible products, auto-hospitable-medical-health wellness and social welfare services, as well as congressional, statutory, administrative and consumer information before convenient, processed, organic (tangible and intangible) products, goods are manufactured, transported, delivered, used or sold.”